Frequently Asked Questions
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Who is a Lifeline subscriber?

How do I get Lifeline?

How much does the service cost?

Will Lifeline help the disabled?

Is there a lot of equipment involved?

Is any special equipment needed before Lifeline can be installed?

Can I use Lifeline if I have a high speed internet dialing service in my home (ex. ADSL)?

How long does it take to have Lifeline installed?

Is Lifeline complicated to use?

What happens once I am enrolled?

Who installs Lifeline?

What is Lifeline's 24 hour monitoring service?

What is a Responder?

How does Lifeline work if more than one of us needs it, in one household?

How does Lifeline follow-up with a subscriber if the button is pushed?

Is the Personal Help Button usable around water?

Do I have to be in the same room as the communicator for it to work?

How can I be sure that the Lifeline equipment is working?

What happens if I push the Personal Help Button (PHB), but can't get to the phone.

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